Santa Cruz County, Arizona Board of REALTORS®

ENFORCEMENT OF RULES OR DISPUTES

Section 9- Consideration of Alleged Violations: The Board of Directors shall give consideration to all written complaints having to do with violations of the rules and regulations.

Section 9.1- Violations of Rules and Regulations: If the alleged offense is a violation of the rules and regulations of the Service and does not involve a charge of alleged violation of one or more of the provisions of Section 16 of the rules and regulations or a request for arbitration,  it may be administratively considered and determined by the Board of Directors of the Multiple Listing Service, and if a violation is determined, the Board of Directors may direct the imposition of sanction provided the recipient of such sanction may request a hearing before the Arizona Association of REALTORS® Professional Standards Committee in accordance with the bylaws and rules and regulations of the Board of REALTORS® within twenty (20) days following receipt of the tribunal’s decision.

If, rather than conducting an administrative review, the MLS has a procedure established to conduct hearings, the decision of the hearing tribunal may be appealed to the Board of Directors of the

Multiple Listing Service.  Alleged violations of Section 16 of the rules and regulations shall be referred to the Arizona Association of REALTORS® Grievance Committee for processing in accordance with the professional standards procedures of the Board, except that if the charge alleges a refusal to arbitrate, such charge shall be referred directly to the Board of Directors of the Board.

Section 9.2- Complaints of Unethical Conduct: All other complaints of unethical conduct shall be referred by the Board of Directors of the service to the association of Realtors^® for appropriate action in accordance with the professional standards procedures established in the State Professional Standards level for processing. (Amended 08/06)