SANTA CRUZ COUNTY BOARD OF REALTORS®
Best Prepared Realtor® With The Highest Standards
PHONE: (520) 377-9613     EMAIL: SCCAZREALTOR@GMAIL.COM
PROFESSIONALISM
Membership in Santa County Board of REALTORS® is entirely voluntary, but carries with it the responsibility for each REALTOR® member to adhere to a strict Code of Ethics. When Real estate professionals join SCCBR, as part of their membership, they automatically become members of both the Arizona Association of REALTORS®, and the National Association of REALTORS®. The NAR Code of Ethics, which establishes a public and private standard of behavior for REALTOR® members when dealing with the public and other real estate professionals, is enforced at the state level by AAR.
 
Ethics enforcement by the REALTOR® association is the most important distinction between a REALTOR® and a real estate licensee. REALTORS® are obligated by their membership to follow the Code and are subject to discipline if found in violation. AAR offers its members and their clients and customers a vehicle to economically expedite ethics complaints and/or arbitration requests without going to court. If a monetary dispute arises from a real estate transaction or if you believe a REALTOR® may have acted in an unethical manner, seek a resolution through AAR.

Professionalism Resources

  • Professional Standards

    Learn about the National Association of REALTORS® Professional Standards requirements. Members of the public can take disciplinary action against a Realtor® member, which can include the ordering of fines or revocation of a real estate professional’s membership in the REALTOR® association.

  • Pathways to Professionalism

    REALTORS® ensure high standards of professional conduct to serve the interests of their clients and customers. Based on feedback, NAR created these resources for members on how to conduct themselves professionally and show respect for property, the public and peers.

  • Code of Ethics

    Code of Ethics and Standards of Practice of the National Association of REALTORS® is updated annually. Learn about the Code of Ethics and Standards of Practice, and retrieve PDF files and translations.

  • Code of Ethics Preamble

    One hundred years have passed since a key document in the REALTOR® organization’s history first made its debut. Written in 1913, the Code of Ethics was seen as a declaration of the real estate industry’s principles and beliefs, a “golden thread” uniting those devoted to raising the standards of professionalism and service in real estate.

  • Code of Ethics Videos

    There are fifteen short video segments covering the Preamble, Articles, and Standards of Practice. Included are support material and questions to stimulate discussion. Each segment is five to seven minutes long, available 24/7, and free of charge.

  • Code of Ethics Training

    REALTORS® are required to complete ethics training of not less than 2 hours, 30 minutes of instructional time within four-year cycles. The training must meet specific learning objectives and criteria established by the National Association of REALTORS®.

  • Ethics Enforcement

    Any person, whether or REALTOR® or not that believes that a member is guilty of any conduct subject to disciplinary action may file a complaint in writing to AAR as it relates to the NAR Code of Ethics.

  • Mediation Program

    AAR’s Mediation program offers an opportunity for parties involved in an ethics complaint or arbitration dispute to settle the matter with the aid of a neutral third-party REALTOR® mediator.

  • Arbitration Program

    When mediation efforts are not successful, or you know that mediation will not be effective in your pursuit, you may be obligated to file a formal request for arbitration. Here are some resources you can use to get started.

  • Ombudsmen Program

    The REALTOR® Ombudsmen help to identify and clear up any miscommunication between a party and their agent, explain customary Arizona real estate business practices, and discuss available options without judgment.

  • Dispute Resolution Forms

    Retrieve the appropriate form to begin the dispute resolution process with Arizona Association of REALTORS®


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SANTA CRUZ COUNTY BOARD OF REALTORS®
8 Martan Road • Nogales, AZ 85621
PHONE: (520) 377-9613 • EMAIL: SCCAZREALTOR@GMAIL.COM
FAX: (520) 377-9614
THE VOICE FOR REAL ESTATE IN SANTA CRUZ COUNTY
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