STANDARDS OF CONDUCT FOR MLS PARTICIPANTS
Section 16.1- MLS Participants shall not engage in any practice or take any action inconsistent representation or exclusive brokerage relationship agreements that other MLS Participants have with clients. (Amended 08/06)
Section 16.2- Signs giving notice of property for sale, rent, lease, or exchange shall not be placed on property without consent of the seller/landlord.
Section 16.3- MLS Participants acting as subagents or as buyer/tenant representatives or brokers shall not attempt to extend a listing broker’s offer of cooperation and/or compensation to other brokers without the consent of the listing broker. (Amended 08/06)
Section 16.4- MLS Participants shall not solicit a listing currently listed exclusively with another broker. However, if the listing broker, when asked by the MLS Participant, refuses to disclose the expiration date and nature of such listing (i.e., an exclusive right to sell, an exclusive agency, open listing, or other form of contractual agreement between the listing broker and the client) the MLS Participant may contact the owner to secure such information and may discuss the terms upon which the MLS Participant might take a future listing or, alternatively, may take a listing to become effective upon expiration of any existing exclusive listing.
Section 16.5- MLS Participants shall not solicit buyer/ tenant agreements from buyers/ tenants who are subject to exclusive buyer/ tenant agreements. However, if asked by an MLS Participant, the broker refuses to disclose the expiration date of the exclusive buyer/ tenant agreement, the MLS Participant might enter into a future buyer/ tenant agreement or, alternatively, may enter into a buyer/ tenant agreement to become effective upon the expiration of any existing exclusive buyer/ tenant agreement.
Section 16.6- MLS Participants shall not use information obtained from listing brokers through offers to cooperate made through multiple listing services or through other offers of cooperation to refer listing broker’s clients to other brokers or to create buyer/tenant relationships with listing brokers’ clients, unless such use is authorized by listing brokers.
Section 16.7- The fact that an agreement has been entered into with an MLS Participant shall not preclude or inhibit any other MLS Participant from entering into a similar agreement after the expiration of the prior agreement.
Section 16.8- The fact that a prospect has retained an MLS Participant as an exclusive representative or exclusive broker in one or more past transactions does not preclude other MLS Participants from seeking such prospect’s future business. (Amended 08/06)
Section 16.9- MLS Participants are free to enter into contractual relationships or to negotiate with sellers/ landlords, buyers/ tenants or others who are not subject to an exclusive agreement but shall not knowingly obligate them to pay more than one commission except with their informed consent.
Section 16.10- When MLS Participants are contacted by the client of another MLS Participant regarding the creation of an exclusive relationship to provide the same type of service, and MLS Participants have not directly or indirectly initiated such discussions, they may discuss the terms upon which they might enter into a future agreement or, alternatively, may enter into an agreement which becomes effective upon expiration of any existing exclusive agreement.
Section 16.11- In cooperative transactions, MLS Participants shall compensate cooperating MLS Participants (principal brokers) and shall not compensate nor offer to compensate, directly or indirectly, any of the sales licensees employed by or affiliated with other MLS Participants without the prior express knowledge and consent of the cooperating broker.
Section 16.12- MLS Participants are not precluded from making general announcements to prospects describing their services and the terms of their availability even though some recipients may have entered into agency agreements or other exclusive relationships with another MLS Participant. A general telephone canvass, general mailing, or distribution addressed to all prospects in a given geographical area or in a given profession, business, club, or organization, or other classification or group is deemed “general” for purposes of this rule.
The following types of solicitations are prohibited:
Telephone or personal solicitations of property owners who have been identified by a real estate sign, multiple listing compilation, or other information service as having exclusively listed their property with another MLS Participant; and mail or other forms of written solicitations of prospects whose properties are exclusively listed with another MLS Participant when such solicitations are not part of a general mailing but are directed specifically to property owners identified through compilations of current listings, “for sale” or “for rent” signs, or other sources of information intended to foster cooperation with MLS Participants. (Amended 08/06)
Section 16.13- MLS Participants, prior to entering into, a representation agreement, have an affirmative obligation to make reasonable efforts to determine whether the prospect is subject to a current, valid exclusive agreement to provide the same type of real estate service. (Amended 08/06)
Section 16.14- MLS Participants, acting as buyers or tenants, representatives or brokers, shall disclose that relationship to the seller/ landlord’s representative or broker at first contact and shall provide written confirmation of that disclosure to the seller/ landlord’s representative or broker not later than execution of any purchase or lease agreement. (Amended 08/06)
Section 16.15- On unlisted property, MLS Participants acting as buyer/ tenant representatives or brokers shall disclose that relationship to the seller/ landlord at first contact for that and shall provide written confirmation of such disclosure to the seller/ landlord not later than execution of any purchase or lease agreement. (Amended 08/06)
MLS Participants shall make any request for anticipated compensation from the seller/ landlord at first contact.
Section 16.16- MLS Participants, acting as representatives or brokers of sellers/ landlords or as subagents of listing brokers, shall disclose that relationship to buyers/ tenants as soon as practicable, and shall provide written confirmation of such disclosure to buyers/ tenants not later than execution of any purchase or lease agreement. (Amended 08/06)
Section 16.17- MLS Participants are not precluded from contacting the client of another broker for the purpose of offering to provide, or entering into a contract to provide, a different type of real estate service unrelated to the type of service currently being provided (e.g., property management as opposed to brokerage) or from offering the same type of service for property not subject to other brokers’ exclusive agreements. However, information received through a Multiple Listing Service or any other offer of cooperation may not be used to target clients of other MLS Participants to whom such offers to provide services may be made. (Amended 08/06)
Section 16.18- MLS Participants, acting as subagents or buyer/ tenant representatives or brokers, shall not use the terms of an offer to purchase/ lease to attempt to modify the listing broker’s offer of compensation to subagents or buyer’s representative or brokers, or make the submission of an executed offer to purchase/ lease contingent on the listing broker’s agreement to modify the offer of compensation. (Amended 08/06)
Section 16.19- All dealings concerning property exclusively listed or with buyer/ tenants who are subject to an exclusive agreement shall be carried on with the client’s representative or broker, and not with the client, except with the consent of the client’s representative or broker or except where such dealings are initiated by the client. (Amended 08/06)
Before providing substantive services (such as writing a purchase offer or presenting a CMA, MLS participants shall ask prospects whether they are a party to any exclusive representation agreement. MLS participants shall not knowingly provide substantive services concerning a prospective transaction to prospects who are parties to exclusive representation agreements, except with the consent of the prospects’ exclusive representatives or at the direction of prospects. (Amended 08/06)
Section 16.20- Participants, users, and subscribers, prior to or after terminating their relationship with their current firm, shall not induce clients of their current firm to cancel exclusive contractual agreements between the client and that firm. This does not preclude Participants from establishing agreements with their associated licensees governing assignability of exclusive agreements.
Section 16.21- These rules are not intended to prohibit ethical, albeit aggressive or innovative business practices, and do not prohibit disagreements with other MLS Participants involving commission, fees, compensation, or other forms of payment or expenses.
Section 16.22- MLS Participants shall not knowingly or recklessly make false or misleading statements about competitors, their businesses, or their business practices.
